Wofeng Technology GaussMind: How strong is the outbound marketing robot?

In the early days of Internet popularization, some people said, "You never know if the computer is a dog." With the development of artificial intelligence, it is hard for you to guess whether the phone is a robot. In daily life, many calls like the above are made automatically by robots. Compared with the mechanical hearing when the keys are guided before, with the iterative update of technology, the voice of outbound marketing robots is getting closer and closer to real people, and even many outbound marketing robots are recorded by real people, which is difficult to distinguish by sound.

Real-life calls are big, and multi-scene applications are effortless.

In order to create a smooth and natural dialogue experience, Wofeng Technology’s AI outbound robot team has made a number of technical adjustments to the robot’s voice:

Special interactive requirements such as interruption, silence, waiting and restatement in the process of communication are configured in a targeted manner to make the dialogue smoother.

03 intelligent noise reduction

By optimizing the ASR acoustic model in various ways, the influence of environmental background sound and channels of different devices on speech recognition in practical application scenarios can be effectively reduced, and the dialogue clarity can be improved.

The technically optimized human outbound robot can be used in various scenarios of enterprises to help enterprises reduce costs and increase efficiency:

01 Intention clue screening

The task of clue screening has the characteristics of high repeatability, high accuracy and difficult training. Wofeng Technology connects the AI outbound robot to the enterprise CRM, and transmits the clues in real time to make outbound calls to help enterprises realize the screening of potential customers. The outbound robot will configure reasonable outbound call time, outbound call strategy and outbound call technique according to the business model to ensure the clue conversion rate.

02 outgoing private domain drainage

According to different business objectives, such as live broadcast and drainage, old customers’ repurchase and promotion, new customers’ operation, etc., different outbound calls are created, carefully polished from sentence length, process connection, tone speed, timbre volume and other aspects, and recorded by real people, so as to strive for humanized user experience and promote drainage marketing.

03 great promotion activity marketing

With the emergence of pain points such as high traffic acquisition cost, low reach range and limited customer precipitation, enterprises seek new solutions. Outbound robots can make batch outbound calls for historical customers or registered members during the promotion period, record user portraits during the outbound call, preset various words, label different people and generate reports, which is convenient for accurate marketing later.

For many enterprises, satisfaction return visit is the key task to reflect their after-sales service, and business opportunities can also be tapped in this process. However, due to the large number of users, the requirements of satisfaction return visit and the difficulty of business opportunity mining speech training, enterprises create work orders through various channels (online/inbound, robot/manual), and after the work order is completed, they automatically create AI outbound call tasks through work order triggers to make a return visit, so as to ensure that user problems are properly solved.

Comparison of Virtual Human Technology in Application Scenes: Fengping Intelligent VS Xiangxin Technology

Virtual human technology is a new technology based on artificial intelligence, which has been applied in many fields, such as medical care, education, finance, local life, customer service and so on. In the virtual human technology, Fengping Intelligent and Xiangxin Technology are two famous enterprises.

Xiangxin technologyIs a company focusing on the development of virtual avatars and virtual assistants, and its virtual human technology is mainly used in intelligent customer service, intelligent shopping guide, smart home and other fields. The virtual human technology of Xiangxin Technology mainly has the characteristics of vivid image, friendly interaction and rich expression.

In the virtual human creation module, Xiangxin Technology quickly realizes the creation of high-quality and high-precision digital people with the help of single photo character modeling technology, AI-assisted surrealism modeling technology and deep learning technology. Various virtual human styles including 3D cartoon, 3D surrealism and 2D real people meet the business needs of virtual people in different scenes. At the same time, it supports the face-driven, body-driven and voice-driven driver-interaction of virtual human, and creates a virtual human solution that can be seen, understood, thought, performed and answered for all walks of life.

In contrast, the virtual human technology of Fengping Intelligent is more extensive and can be applied to many fields.Fengping intelligent virtual human technology can realize many functions such as medical diagnosis, education and training, financial management, local service and so on, and it is more advanced and mature in technology.

In the medical field, Fengping intelligent virtual human technology can be used to replace real doctors and do some short video science popularization, intelligent consultation, health management and other things.

In the field of education, Fengping intelligent virtual human technology can be applied to online learning, intelligent tutoring, adaptive learning and other aspects to provide students with more personalized learning services. For example, it is no problem to replace the teacher to complete the repetitive work, or to take the place of the teacher in the online course.

In the financial field, Fengping intelligent virtual human technology can be applied to financial product recommendation, investment advice, risk assessment and other aspects to provide users with more comprehensive and accurate financial services. For example, if the insurer wants to make a short video, he can make a short video in batches through digital avatar, and quickly lay the content.

In the field of local life, Fengping intelligent virtual human technology can replace real bloggers to explore shops. Local life merchants need to turn on traffic, and generally invite real bloggers to visit the store, which is costly and ineffective. If you have a digital person, you can easily bring goods in the field of short video and live broadcast.

To sum up, the virtual human technology of Xiangxin Technology has certain advantages in the fields of virtual avatars, virtual assistants and spokespersons, but it is more comprehensive, advanced and mature in the extensiveness of application scenarios, the maturity of technology and the services and functions that can be provided.

Fengping intelligent virtual human technology can be applied to medical treatment, education, finance, local life, customer service and other fields, providing users with more comprehensive, efficient and intelligent services, with broader application prospects.

In the development of virtual human technology, the maturity of technology, the diversity of application scenarios, the richness of services and functions are all important factors that determine the competitiveness of enterprises. Xiangxin Technology and Fengping Intelligent are constantly promoting the innovation and application of virtual human technology. I believe that more enterprises will join the research and development and application of virtual human technology in the future to promote the continuous development of virtual human technology and provide users with more intelligent and personalized services.

IDC MarketScape: Baidu Security is the leader in NESaaS market.

Recently, IDC, an authoritative international consulting organization, released the report IDC MarketScape: China Public Cloud Network Edge security-as-a-service (NESaaS) Market (hereinafter referred to as IDC Report). With its leading AI security technology capability, Baidu was in the leading position in the evaluation of China public cloud network edge security-as-a-service market in 2022.

IDC pointed out that based on the summarization and refinement of Baidu’s years of security practices, relying on artificial intelligence and big data, Baidu has terabyte (TB)-level cloud security protection capability under the all-round technical support and escort of Baidu’s security, and the risk of intercepting malicious web pages and user searches exceeds 100 billion times every year. At the same time, Baidu Intelligent Cloud Security is one of Baidu’s five security areas. Combining the technical advantages in AI field and the long-term service experience in cloud computing field, it has gradually established a complete and comprehensive multi-class security product matrix and security solutions to meet various business needs, forming a secure and reliable cloud base, effectively protecting the security of government and enterprise assets.

This is another recommendation after Baidu Security was selected as the recommended manufacturer of IDC’s "China Data Security Technology Development Roadmap, 2022" this year. It shows that Baidu Security has been at the leading level in the industry in AI security, data security, cloud security, business security and mobile security.

In recent years, with the increasing variety, quantity and importance of cloud assets, its allure to network attackers is also increasing. Based on the above network security requirements, IDC put forward the concept of Network Edge security-as-a-service (NESaaS) in 2022 in order to better guide enterprises to solve the network security construction in complex IT environment. IDC believes that NESaaS, as a stack of comprehensive network security capabilities, can naturally and efficiently integrate various security capabilities, thus fully embodying the concept of software-defined security access.

IDC’s report focuses on Baidu’s intelligent threat hunting platform, which is the product of Baidu’s integration of technologies such as deep learning and big data analysis. The platform has six advantages, such as powerful intelligent tracing, three-dimensional API protection, supporting 0day/Nday attack detection, automatic drainage honeypot, abundant attack and defense exercise toolbox, low false alarm and low false alarm, etc. It analyzes the network traffic of customers in the form of gateway, identifies the identity of attackers through powerful intelligent tracing mechanism, and assists customers in advanced security by combining real-time data and intelligent algorithm model.

Baidu’s intelligent threat hunting platform is based on big data intelligence and AI analysis model’s ability of accurate portrait and tracing of attackers, and realizes tracing analysis and blocking of users, equipment and network IP at three levels. It can identify the identity of potential attackers by association analysis combined with intelligence database, completely subverting the passive mode based on IP tracing in the past. Compared with the common honeynet tracing scheme in the industry, the tracing success rate is increased by 2~5 times, and the problem of low tracing success rate and easy circumvention in the industry is solved in a breakthrough.

At present, Baidu’s intelligent threat hunting platform has been widely used in energy, government affairs, transportation, Internet and other industries. With its outstanding AI security capability, it has made outstanding offensive and defensive performance and traceability performance in network offensive and defensive drills and red-blue confrontation actions for head customers such as government, enterprises and energy, and helped government and enterprise organizations win the first place in offensive and defensive drills.

In a project case of an energy company, by virtue of the product’s efficient perception and protection ability to unknown threats, it helps customers to deal with advanced threats such as 0day/Nday and APT attacks more efficiently, realizes rapid detection and response to security threats, and improves the efficiency of security operation and maintenance. It can not only build a complete defense-in-depth system, combine real-time data and artificial intelligence algorithm model, assist customers to make advanced security decisions, empower security operation and maintenance personnel, effectively deal with known and unknown threats, and fight against 0-Day and N-Day. It can identify the identity of attackers through a powerful intelligent traceability system, completely overturn the passive mode based on IP traceability in the past, and efficiently escort key infrastructure systems.

With Baidu’s leading AI security capability fully integrated into all modules of Baidu’s brain and covering all businesses in Baidu AI Cloud, under the unique advantage of "integration of cloud and intelligence", Baidu Security will continue to be innovative and pragmatic in the future, take on the strong demand for security from the market and enterprises, and devote itself to building an intelligent integrated security system based on AI and big data based on the rich technical precipitation of Baidu AI and big data, so as to accelerate the process of enterprise intelligent security integration.

The city’s fresh technology shares WiFi, which is a new choice for intelligent and convenient service in stores.

Founded in 2018, Wuhan Xianshi Technology Co., Ltd. is a technology-driven company. Its business segments include shared charging treasure, shared charging pile, unmanned container, life service, aggregate payment business, cloud computing and other industrial fields. With independent development capability, strong technical team, customer service team and rich experience in operation and promotion management, we are committed to the research and development of Internet technology and artificial intelligence equipment.

The city’s fresh technology sharing WiFi pays more attention to landing operation, which means that your customers are the end customers. All you have to do is push the ground, invite the merchants to settle in, and open the Wi-Fi code for the merchants (replace the Wi-Fi in the store). Paste the Wi-Fi code corresponding to the merchant according to the number of tables in the merchant’s store.

The business entry system is also divided into shares, which is quite attractive to developers or platform operators. Entering this area is completed by developers, because developers promote business entry with a share of profits.

For the platform operator, as long as the customers in the store scan the code to link WiFi successfully, you will get a profit, and this part of the profit is calculated automatically. Your profit is settled by Tencent’s traffic, and the following will form the effect of automatic operation. When others connect WiFi, you will get a profit, and the system operator will just enjoy the profit.

Britain’s "strongest" humanoid robot was born, and its expression is like a real person. Will Hawking’s prediction come true?

Ever since humans realized the importance of robots to human life, they have been focusing on the development of artificial intelligence technology. In these years, the development speed of artificial intelligence technology has been faster and faster, and now there are not only sweeping robots, but even robot attendants.

According to foreign media reports, the humanoid robot developed by a laboratory in the UK appeared in everyone’s sight again. The humanoid robot made a series of human body movements and even smiled in front of the mirror. As soon as the humanoid robot appeared, it was watched by a large number of friends, and its lifelike expressions and actions were once surprising. It can be called the most advanced humanoid robot in the world, and its every move and smile are strikingly similar to others. Once the news spread, it quickly caused a heated discussion among netizens in Guangfa.

After seeing the photos, many netizens will say that if the robot is dressed and put on a hat, it may really think that it is a human being. More people will say that this robot will produce wisdom, and if he has his own wisdom, it will pose a threat to human society. This is not what we are worried about, but what Hawking, a great scientist, once worried about.

Then the question is, if robots are conscious, will they one day replace humans? Will Zeng Lao’s prophecy come true?

Hawking once said when he was alive that he suggested that human beings should not develop robots too vigorously, or they might eventually be destroyed in the hands of robots.

People are conscious, ecstatic, depressed, grateful to those who have helped them, and reflect on their mistakes. People are thinking all the time, producing emotions and thinking all the time. But the robot is not necessarily. After all, it is only controlled by chip technology, and it still depends on people to research and develop it. Humans have the ability to reproduce, but robots haven’t been able to achieve this function yet. There was a famous professor Zeng Lao who boldly predicted that mankind would be destroyed by science and technology. So is the truth really what he said? It is said that science and technology change our lives. How can human beings be destroyed because of science and technology?

It is understood that this humanoid robot developed in the UK can wiggle its shoulders, blink its eyes, even touch its face in front of the mirror, frown and smile. This is not a human being, and the actions it does are what we often do. In addition, we unexpectedly found that the arm joints of humanoid robots are as flexible as those of human beings. If I hadn’t seen its mechanical arm, I would have thought it was a man waving his arm if I had dressed it! However, the walking and moving function of this humanoid robot has yet to be developed. The reason why its facial expression is so realistic is that it is implanted into the human face.

Now, the latest robot developed in the UK is actually regarded as the top robot level. It is the top robot in the world in terms of materials and mechanical technology. Similarly, Japan is also leading in the development of artificial intelligence. Maybe many people know that Japan introduced a beauty robot some time ago, and it can even help Japanese otaku solve their physiological needs. At that time, what they made was very perfect, but they couldn’t make very delicate movements and expressions.

Although technological innovation will bring us infinite convenience, if we rely too much on robots, we will eventually lose our hands-on ability. Robots are artificially developed, developed to serve people and obey human commands. While vigorously developing artificial intelligence, it must be legal and compliant, and robots should be constrained by systems.

According to the current science and technology, it is completely impossible to create robots that are exactly the same as human beings. Robots of this grade can be destroyed instantly even if they have spirituality. What’s more, they themselves are just not too complicated mechanical structures, and they are unlikely to produce spirituality.

What is the relationship between the first batch of the first batch of millet and Qualcomm?

Zhongguancun Online Message: Lenovo Interpise Hu Xiaomi’s starting flagship chip is the second time.The first time is two years ago, Snapdragon 855, the responsible person of the Lenovo mobile phone business at that time was still the manner we are familiar with the shopkeeper.

After a year, Lenovo once again grab the first hair of the Snapdragon High-end flagship chip and did the world’s first.Where is Xiaomi?The first Qualcomm flagship chip has suddenly collapsed for many years?

In addition to the high-end flagship chip, the second flagship dragon 870 is also losing from Xiaomikou.This makes us have to doubt, is Xiaomi can’t work?The first shot becomes the first batch. It may be better twice. If it is a regular loss, there is really a problem.